privacy-policy

Privacy Policy

Privacy PolicyEffective Date: May 14, 2025

Taco Mesa Inc., Taco Mesa LLC, Taco Mesa AH LLC, and their affiliated entities operating under the trade name Taco Mesa ("Taco Mesa," "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with us through our websites, mobile applications, physical locations, and communication channels (collectively, the "Services").

This Policy is applicable to all individuals who interact with Taco Mesa in any capacity, including restaurant patrons, online visitors, mobile app users, event participants, and individuals who communicate with us via email, SMS/text messages, and telephone.

1. Information We Collect

We may collect the following categories of information:

Identifiers:

  • Name, email address, mailing address, and phone number

  • IP address and device identifiers

  • Account credentials (if applicable)

Communication Data:

  • Your interactions with us via email, SMS, or social media

  • Records of your communication preferences and opt-in/opt-out history

Commercial Information:

  • Purchase history, order details, loyalty program participation, and customer service requests

Internet Activity:

  • Browser type, operating system, device type, date/time of visits

  • Referring and exit pages, and pages viewed on our websites

  • Interaction with our emails and advertisements

Location Data:

  • Approximate geographic location derived from IP address or device settings

Sensitive Information:

  • Payment details (credit/debit card information) are collected and processed by third-party payment processors and not stored by Taco Mesa

2. How We Use Your Information

We use your information to:

  • Provide and manage our Services

  • Respond to your inquiries and customer service requests

  • Send transactional and promotional messages via email and text

  • Personalize your experience and our communications

  • Improve our offerings and website functionality

  • Enforce our policies and comply with legal obligations

You consent to receive marketing and promotional messages when you provide your email or phone number. Message and data rates may apply. You can opt out at any time by following the opt-out instructions below.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the  categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Text Messaging and Email Communications

When you provide your phone number and email, you consent to receive:

  • Order updates and customer service texts

  • Promotional offers, surveys, and event announcements

Opting Out:

  • Text Messages: Reply "STOP" to any message to unsubscribe

  • Emails: Click "unsubscribe" at the bottom of any promotional email

  • General Opt-Out: Email us at nancyc@tacomesa.com with your opt-out request

4. Disclosure of Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: For services such as email marketing, payment processing, analytics, and web hosting

  • Affiliates: Our related entities and franchisees, where applicable

  • Law Enforcement or Legal Requests: As required by law or to protect our rights

5. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, and similar technologies to:

  • Recognize your browser or device

  • Remember your preferences

  • Analyze usage and improve performance

  • Serve targeted ads

You can control cookie preferences in your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, and reporting requirements.

7. Your Rights and Choices

California residents have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

  • Right to Know: What personal data we collect and how we use it

  • Right to Delete: Request deletion of personal information

  • Right to Correct: Request corrections to inaccurate data

  • Right to Opt-Out: You may request we not use your information for certain marketing or sharing purposes

  • Right to Non-Discrimination: You will not be discriminated against for exercising privacy rights

To exercise your rights, contact nancyc@tacomesa.com. We may verify your identity before processing requests.

8. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your data. However, no system can be guaranteed 100% secure.

9. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal data from children under 13 without verifiable parental consent.

10. Changes to This Privacy Policy

We may update this Policy periodically. Changes will be posted with the updated effective date. Your continued use of the Services constitutes your acceptance of the revised Policy.

11. Contact Us

If you have questions or wish to exercise your privacy rights, contact:

Email: nancyc@tacomesa.comMailing Address: Taco Mesa Privacy Officer, [Insert Physical Address Here]Phone: [Insert Phone Number Here]

This Privacy Policy is intended to comply with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable U.S. privacy laws.